Privacy & Security

Privacy Policy

Welcome to Sunny Industries. This Privacy Policy ("Policy") details how we, Sunny Toys, collect, use, and protect personal information when you visit our website, use our mobile application, or contact us by phone. In this Policy, "we," "us," and "our" refer to Sunny Toys, and "you" refers to anyone who uses our services, including visiting our website and using our mobile application.

Age Requirement To make purchases from Sunny Industries, you must be at least sixteen (16) years old. By using our services, you confirm that you meet this age requirement and agree to this Privacy Policy. If you do not agree with any part of this policy, you should discontinue access and use of our services immediately.

Information We Collect We collect various types of information to provide and improve our services:

  • Identifiers and Contact Information: Your name, address, email address, and phone number.
  • Commercial Information: Details of the products you purchase, including custom requests, and your transaction and payment data.
  • Account Details: Your Sunny Toys account information, including your password, purchase history, and preferences.
  • Interactions and Communications: Records of our communications with you, including emails, phone calls, and chat messages.
  • Demographic and Profile Data: Information such as your age, gender, and preferences.
  • Device and Usage Information: Data collected automatically from your device, such as IP addresses, device identifiers, and browsing activity.

Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on our site:

  • Strictly Necessary Cookies: Essential for basic site functionalities and cannot be disabled.
  • Functional Cookies: Remember your settings and preferences for a personalized experience.
  • Performance Cookies: Help us understand site usage to improve our services.
  • Advertising Cookies: Used to deliver advertisements more relevant to you.

Use of Information We use your information to:

  • Fulfill orders and provide customer support.
  • Improve and personalize your experience on our website and app.
  • Communicate with you about products, services, and promotional offers.
  • Conduct analytics and gather demographic information for targeted advertising.

Sharing of Information Your information may be shared with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing and data analytics.
  • Legal and Safety Purposes: When required by law or to protect the safety of our customers and the public.
  • With Consent: We may share information for other purposes with your explicit consent.

Security of Information We take security seriously and implement reasonable measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee the complete security of your data.

Your Rights and Choices You have rights regarding your personal information, including the right to access, correct, and request the deletion of your data. You can also opt out of receiving promotional communications and control the use of cookies and similar technologies through your browser settings.

Children's Privacy We do not knowingly collect information from children under the age of 13 without parental consent. If we learn we have collected such information, we will take steps to delete it promptly.

International Users If you are accessing our services from outside the United States, your information may be processed and stored in the U.S. and subject to U.S. law.

Changes to This Policy We may update this policy from time to time. Changes will be posted on this page, and if significant, we may also send you a direct notification.

Contact Us If you have questions about this policy or our privacy practices, please contact us at orders@sunnytoys.com.

Effective Date This Policy is effective as of March 1, 2025.